Terms and Conditions - Gardening Highgate
Welcome to Gardening Highgate. These Terms and Conditions govern your use of our services and outline the mutual expectations between you and our company. By engaging our services, you agree to comply with and be bound by the following terms.
1. Acceptance of Terms
By booking services with Gardening Highgate, you accept these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our services.
2. Services Provided
We offer a range of gardening services, including but not limited to:
- Landscaping and garden design
- Lawn care and maintenance
- Pruning and trimming
- Planting and soil preparation
- Weed control and pest management
Each service will be detailed in your service agreement, which outlines specific tasks, timelines, and deliverables.
3. Booking and Payments
To secure our services, a deposit is required upon booking. The remaining balance is due upon completion of the service unless otherwise agreed upon. We accept various payment methods, including credit cards, bank transfers, and online payment platforms.
Invoices will be issued detailing the services provided and the corresponding costs. Please ensure that all payments are made promptly to avoid any delays in service delivery.
4. Cancellations and Refunds
We understand that plans can change. Cancellations must be made at least 48 hours in advance of the scheduled service to avoid cancellation fees. Refunds for deposits will be assessed based on the proximity of the cancellation to the service date:
- More than 48 hours: Full refund
- 24-48 hours: 50% refund
- Less than 24 hours: No refund
In the event that we need to cancel a service due to unforeseen circumstances, we will notify you as soon as possible and provide alternative arrangements or a full refund.
5. Customer Responsibilities
As our client, you agree to:
- Provide access to your property at the agreed-upon times
- Ensure that the work area is safe and free from hazards
- Communicate any specific instructions or preferences regarding the gardening services
- Obtain any necessary permissions or permits for large-scale gardening projects
Failure to meet these responsibilities may result in delays or additional charges.
6. Liability Limitations
Gardening Highgate strives to deliver exceptional services; however, we are not liable for any indirect, incidental, or consequential damages that may arise from the use of our services. This includes, but is not limited to, property damage, personal injury, or financial loss.
Our liability is limited to the total amount paid for the services provided. We also maintain appropriate insurance coverage to protect against unforeseen events.
7. Intellectual Property
All content provided by Gardening Highgate, including designs, plans, and documentation, is the intellectual property of our company. Unauthorized use, reproduction, or distribution of our materials is prohibited.
8. Privacy Policy
Your privacy is important to us. We collect and use your personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.
For more details, please refer to our separate Privacy Policy.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in this region.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically to stay informed of any updates.
10.1. Notification of Changes
Significant changes to our terms will be communicated to you via email or through our website. Continued use of our services after such changes indicates your acceptance of the new terms.
10.2. Feedback and Questions
If you have any questions or feedback regarding our Terms and Conditions, please reach out to us through the appropriate channels.
Thank you for choosing Gardening Highgate. We look forward to providing you with exceptional gardening services.